HeyEngage learning
The Platform

Build the capability
your community
deserves.

HeyEngage is Becky Hirst's dedicated education ecosystem — built for practitioners, teams and organisations who want to do community engagement properly.

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◈ Self-paced online courses
◉ Live team workshops
◇ Cohort learning programs
▲ Certification pathways
◎ Practitioner community
The Problem

Most organisations want to engage well.
Few know how.

Community engagement is one of the most critical capabilities an organisation can have — and one of the most underdeveloped. Most teams learn on the job, repeat the same mistakes, and wonder why communities don't trust them.

HeyEngage exists to change that. It's a practical, evidence-based education platform built on Becky's 27 years of frontline experience. Every course, program and resource is designed to build genuine, durable capability — not just compliance.

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Practical

Every lesson is grounded in real-world application, not just theory.

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Evidence-based

Built on 27 years of research, practice and honest reflection.

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Human-centred

Designed around how people actually learn — not how platforms want to deliver.

Learn at Your Own Pace

Online Courses

Self-paced programs you can start today. Each course is designed to be immediately applicable to your work.

CE Foundations
Most Popular
Foundations 8 modules · 6–8 hours

Community Engagement Foundations

The complete introduction to genuine community engagement practice. From principles and ethics to planning, delivery and evaluation — everything you need to get started properly.

✓ Certificate on completion ✓ Downloadable resources ✓ Lifetime access
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Engagement Strategy
Strategy 5 modules · 4 hours

Designing an Engagement Strategy

Build a strategy that stakeholders actually believe in — and your organisation can deliver on.

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Facilitation
Facilitation 6 modules · 5 hours

Facilitation Skills for Engagement Practitioners

Hold rooms with confidence. Design workshops that produce real outcomes. Navigate difficult conversations with skill.

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Measuring Engagement
Evaluation 4 modules · 3 hours

Measuring What Actually Matters

Move beyond attendance numbers. Build evaluation frameworks that demonstrate real community impact and organisational learning.

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Leadership
Leadership 5 modules · 4 hours

Leading with Community at the Centre

For leaders who want to embed genuine community thinking into strategy, culture and decision-making at every level.

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For Organisations

Build capability
across your whole team.

Individual learning is powerful. But when a whole team learns together — speaks the same language, uses the same frameworks, holds each other accountable — that's when organisations genuinely change.

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Team Intensive

A full-day facilitated workshop for teams of 6–20. Combines Becky's signature content with live practice, real case studies from your context, and a shared action plan.

1 day · In-person or virtual · Teams of 6–20
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Leadership Listening Lab

A 6-week cohort program for leadership teams. Weekly live sessions, peer challenges, reflection tools and individual coaching check-ins with Becky.

6 weeks · Cohort of 8–16 · Blended delivery
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Organisational Capability Program

A 12-month partnership to build community engagement capability across an entire organisation. Includes assessment, training, coaching and ongoing support.

12 months · Whole-of-organisation · Custom design
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Team workshop
Professional Recognition

Engagement Specialist
Certification

The most comprehensive community engagement certification available in Australia. A 12-month mentored program for practitioners ready to take their work — and their career — to the next level.

Apply for Certification
01

Foundation Modules

Eight core modules covering theory, ethics, strategy, facilitation, evaluation and advocacy.

02

Applied Practice

Real-world projects assessed against a professional competency framework developed with industry.

03

Mentoring with Becky

Monthly one-to-one mentoring sessions with Becky Hirst throughout the program.

04

Industry Recognition

A certification recognised by IAP2 and leading employers across Australia and beyond.

You're Not Alone

Join the practitioner community.

HeyEngage isn't just courses — it's a community of practitioners committed to doing this work well. Connect with peers, share challenges, find collaborators, and keep growing.

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